SERVICE PLANS

Need documentation and a longer licence?

A service plan bundles a Feishu documentation package with a period of software entitlement. It is aimed at shops that already own hardware and want a written workflow. These are service products, activated by our team after a consultation.

Talk to us about which tier fits; the exact scope and amount are confirmed by our team. Service products are non-refundable once activated.

Guide tier

¥799

Documentation plus one year of software. No support group.

Included

  • Feishu documentation package: install, wiring, read-write workflow, common issues
  • One year of UAVRC EMMC UFS Tool entitlement (full feature set)
  • Aimed at Windows 10 / 11 desktops; run as administrator

Not included

  • No dedicated technical support or after-sales group
  • No one-to-one tutoring or firmware repacking (ask separately)
  • No hardware (devices are ordered separately and include 30 days of software)

Who it fits

You already own a programmer, can debug common wiring issues yourself and do not need a group to ask in.

Most popular

Pro tier

¥1299

Lifetime software entitlement, documentation and a technical group.

Included

  • The full Feishu documentation package (install, wiring, read-write, common issues)
  • Lifetime UAVRC EMMC UFS Tool entitlement
  • Technical group support for troubleshooting and workflow questions (rules and response times per the activation notes)

Not included

  • No guarantee that a specific machine gets fixed or passes inspection
  • No on-site tutoring, no firmware repacking (ask separately)
  • No hardware; order devices through the hardware channel, which includes 30 days of software

Who it fits

Repair shops and long-term use: steady daily volume, a shared team account, ongoing troubleshooting questions.

Choosing between the two

The ¥500 difference buys a lifetime licence and ongoing group support. Three or more repairs a day or a shared team account usually makes the Pro tier cheaper; if you are studying the documentation on your own and do not need to ask anyone yet, the Guide tier is enough. When in doubt, ask before ordering.

How activation works

01

Get in touch and tell us your current programmer models, whether you work on eMMC or UFS, and your daily volume.

02

We confirm the documentation scope and the account email, and advise which tier fits.

03

After confirmation you pay for that tier; documentation and software entitlement are activated within 1–3 business days (the Pro tier also adds you to the group).

04

Sign in to the desktop client with the same email address and the entitlement shows up.

Where this stops

  • Service products are non-refundable once activated.
  • The technical group answers questions — it is not a repair-for-you promise and no model is guaranteed to work first try.
  • We do not promise any inspection outcome. Writing to a real disk carries risk, so back up first.
  • How this entitlement stacks with the 30 days bundled with hardware is confirmed at activation.

Talk it through before ordering

Tell us the models you work on, whether it is eMMC or UFS, what hardware you already have and your daily volume — we will say plainly whether a service plan is worth it for you.

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Next board:back up, then write.

UAVRC EMMC UFS Tool is a free download. New accounts get a 7-day weekly membership (once per device). Renewals are paid by QR code inside the desktop client.

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Packages are served from object storage with the base URL resolved at runtime; membership payment only happens inside the signed-in desktop client.